Privacy Policy

Effective Date: 26 February 2026

At Suryastra Solar Power, we value your trust. When you contact us for solar consultation, request a quotation, or visit our website, you share certain information with us. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe.

1. Information We Collect

When you interact with us through our website, phone, or WhatsApp, we may collect:

• Your full name
• Mobile number
• Email address
• Installation address or property location
• Electricity bill details (if shared for quotation purposes)
• Any other information you voluntarily provide

2. How We Use Your Information

• Responding to your inquiries
• Providing solar consultation and cost estimates
• Scheduling site visits
• Assisting with government subsidy documentation
• Communicating updates related to your solar project
• Improving our services and customer experience

3. Information Sharing

We respect your privacy. We do not sell, rent, or trade your personal information.

Your information may only be shared:

• With trusted project partners, if required for installation or execution
• With government authorities for subsidy processing (if applicable)
• When required by law or regulatory authorities

4. Data Security

We take reasonable technical and administrative measures to protect your information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no online system is completely secure, and we cannot guarantee absolute security.

5. Third-Party Tools

Our website may use trusted third-party tools such as:

• WhatsApp for communication
• Google Analytics (for website performance monitoring)
• Meta (Facebook) advertising tools

6. Your Rights

• Request access to your personal information
• Request correction of inaccurate details
• Request deletion of your personal data

7. Contact Information

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised effective date.

By using our website or contacting us for services, you agree to the terms outlined in this Privacy Policy.